Things we’ll never ask you to do

If you get an email or a phone call about any of your credit union accounts, please remember these eight things LMCU will never ask you to do: Ask for your full PIN or any online banking passwords over the phone or via emailSend someone to your home to collect cash,...
How to stay safe at the cashpoint

How to stay safe at the cashpoint

If possible, use a cash machine inside a bank or shop – if that’s not possible, check the cash machine every time you use one and look out for: a wobbly or bulky part that doesn’t seem to belong with the machine, such as a cover over the card slot or a loose keypadbe...

A word about your memorable word

When we introduced the new banking system at the end of 2016, every account was allocated a memorable word. You will need your memorable word if you phone the Help Desk and you may be asked to confirm 2 or 3 digits of it when you come to a branch for any transactions...

All about GDPR

You may have heard talk on the news about GDPR – General Data Protection Regulation – here is a short guide to explain how it could affect you It’s the biggest change to UK data privacy law in 20 years Thanks to technological advances, the amount of personal data...

Camden branch closure

Camden Branch It is with great regret that we have come to the decision to close our branch in Camden at 347 Royal College Street with effect from 22nd June 2018. The decline in the number of members using the branch, increased costs, and the development of our online...