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Request one-to-one help

Take 30 minutes with one of our specialists to review your money, explore your options, and find the right support.

If you would like some extra help with setting up online banking or our mobile app, or would like to tell us about other ways we can help you to access our services, you can arrange a call with us.

During our call, you can:

  • Get help help setting up the mobile app and troubleshoot any issues
  • Tell us what extra support you might need when banking with us
  • Get directions to our Peckham branch, understand what you can do there, and get help planning your route.
  • Understand other options, such as including registering a trusted person to help manage your account.