How to stay safe at the cashpoint

If possible, use a cash machine inside a bank or shop – if that’s not possible, check the cash machine every time you use one and look out for: a wobbly or bulky part that doesn’t seem to belong with the machine, such as a cover over the card slot or a loose keypad be […]

By London Mutual Credit Union

17 April 2019

If possible, use a cash machine inside a bank or shop – if that’s not possible, check the cash machine every time you use one and look out for:

a wobbly or bulky part that doesn’t seem to belong with the machine, such as a cover over the card slot or a loose keypad
be cautious using a ‘standalone’ machine, rather than a ‘hole in the wall’ embedded in the front of a building
if the machine retains your card then advise your bank immediately so that the card can be can cancelled
purchases or withdrawals appearing on your account that you don’t remember making – contact your bank immediately
be aware of what’s going on around you and watch out for anyone standing too close, or trying to distract you and attract your attention
always cover your PIN
If you’re not sure or uneasy about anything then cancel the transaction and get your card back, and walk away

Good to Know

The contents of this article are intended for informational purposes only, and do not constitute financial advice. Always consult a qualified professional for independent advice if you are unsure about whether a financial product or strategy is suitable for you.

All loans are subject to our loans policy and availability. The amount and rate that we may offer you may differ based on our assessment of your personal circumstances. Applying for a loan may affect your future ability to take out credit.

London Mutual Credit Union

Serving over 33,000 members across the London Boroughs of Southwark, Lambeth, Westminster and Camden, London Mutual is one of the UK's largest credit unions. Founded in 1982, London Mutual serves members across local government, the armed forces, healthcare and education.

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