Members
Contact us
Get help with your account
Get help with your account — send us a support ticket, find quick answers, and follow step-by-step guides for online banking.
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Get your account balances, including loans
Text BAL to 80011
Instant member number reminder
Text MEMNUM to 60060
Check if you can top up an existing loan
Text CANITOPUP to 60060
Repayment problems
If you have a loan and your financial situation has changed, please let us know as soon as you can so that we can work with you to find a solution.
Feedback
As a credit union, we are member-owned. We're keen to hear your feedback when we’ve done well, as well as areas where we can do better.
Our branches
Heaton Road (Peckham) Branch
4 Heaton Road Peckham London SE15 3THOpen: Mon, Tues, Fri - 9:30am-4:30pm
Closed: Weds, Thurs, Sat, Sun
Walworth Road (Elephant & Castle) Branch
177 Walworth Road London SE17 1RWOpen: Mon-Fri - 9:30am-4:30pm
Closed: Sat, Sun