Member hub

Helpful organisations

Help for Heroes

Help for Heroes provides support for serving personnel, veterans and family members. If you are living with anxiety and stress, are struggling financially, or just need a listening ear, we can help. Start your recovery journey today.

SSAFA Forcesline

A free and confidential telephone helpline and email service that provides support for serving (regulars and reserves), ex-Forces and for their families. SSAFA is outside of the military chain of command, will listen and we will not judge.

Royal British Legion

The Royal British Legion supports thousands of serving and ex-serving personnel every year. It can provide specialist compensation advice, help with debt and emergency situations, and can support you through grant applications.

Carers UK

Carers UK is here for unpaid carers with expert information, advice and support, and also campaign to make life better for those caring for a family member or someone else close to them.

Age UK

Age UK network includes more than 125 local Age UKs, including in each of London Mutual’s 4 borough. They provide a wide range of services to help people in later life throughout the UK.

National Debtline

National Debtline is a charity providing free advice and resources to help you deal with your debts. You can access National Debtline by phone, webchat, or get advice through the website.

Samaritans

Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year. You can call us any time, from any phone for FREE. Call 116 123 or email [email protected]

GamCare

The National Gambling Helpline provides confidential information, advice and support for anyone affected by gambling problems in England, Scotland and Wales. Speak with an Adviser one-to-one over the phone or via live chat every day of the year, 24 hours a day.

Step Change

Step Change offers free debt advice that is based on a comprehensive assessment of your situation. It can then provide provide practical help and support for however long it is needed.

Cambridge House Law Centre

Cambridge House offers free confidential advice, assistance and representation in housing, employment and social welfare law.

Citizens Advice Southwark

Citizens Advice provides free, confidential, independent and impartial advice to help people resolve their problems with money, housing, employment, certain legal issues, and much more besides.