What to Expect when you Apply for a loan

Our 4-step application process allows us to make a decision based on you as an individual, to give you the best chance of being accepted.

We’re often asked what is involved in our loan application process and how long it might take. As a credit union, our goal is to make life easy for our members. Because of this, we have created a straightforward 4-step process for applying for one of our loans.

We base our decisions on an applicant’s spending habits and behaviors, rather than giving a “computer says no” answer based on a credit score. Our application process allows us to treat each application individually to give you the best possible outcome…


Apply Online

The online application will take roughly 15 minutes. This is where we ask for some information on your address history, your employment situation, and your current household income & expenditure. This information will help us to get a better understanding of your financial situation.

We’ll also ask you for copies of your recent bank statements and payslips or other proof of income. It will speed things up if you have these ready, but if not, don’t worry—we will email you with a link to upload them later.


Loan Decision

After receiving your application, our team will look through the information to decide if we can offer you a loan.

As part of this, we will check your bank statements to make sure that the repayments are affordable. This is to protect us both, by making sure we only lend you what you can comfortably afford to repay.

This process should take 7-10 days, and we’ll send you daily text updates so you know what’s going on, and in case we have any questions.


Offer & Agreement

Once our Loan Team has made a decision, we’ll let you know by email, letting you know how much we can offer you, the interest rate, and the amount you’ll repay each month.

Often, we’ll be able to offer you the full amount you applied for, but sometimes, it may be less. If you are happy to accept our offer, we’ll email you with a digital copy of your Loan Agreement, for you to read and sign.


Loan Payment

Once you return the Loan Agreement, the money should be in your account in 36 hours.

We will take care of the rest, and, if applicable, arrange with your employer for your agreed repayments to be deducted from your pay each month. 

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