If you get an email or a phone call about any of your credit union accounts, please remember these eight things LMCU will never ask you to do: Ask for your full PIN or any online banking passwords over the phone or via emailSend someone to your home to collect cash,...
News & Blog
Get the latest news, product and service announcements from London Mutual, along with our Money Gym financial education blogs.
How to stay safe at the cashpoint
If possible, use a cash machine inside a bank or shop – if that’s not possible, check the cash machine every time you use one and look out for: a wobbly or bulky part that doesn’t seem to belong with the machine, such as a cover over the card slot or a loose keypadbe...
A word about your memorable word
When we introduced the new banking system at the end of 2016, every account was allocated a memorable word. You will need your memorable word if you phone the Help Desk and you may be asked to confirm 2 or 3 digits of it when you come to a branch for any transactions...
All about GDPR
You may have heard talk on the news about GDPR – General Data Protection Regulation – here is a short guide to explain how it could affect you It’s the biggest change to UK data privacy law in 20 years Thanks to technological advances, the amount of personal data...
Make your money go further this Christmas
A lot of people worry that Christmas is just around the corner, and there is still so much to do. Below are three simple steps that may help you navigate the winter holidays this year.
Why we we launched our CUOK pay day loan
When developing our product, we were shocked to see some of the practices enacted by opportunistic companies at that time.Keeping a lookout for these practices, and others like it, can save time, money and anxiety in the long run
Camden branch closure
Camden Branch It is with great regret that we have come to the decision to close our branch in Camden at 347 Royal College Street with effect from 22nd June 2018. The decline in the number of members using the branch, increased costs, and the development of our online...
Credit Unions Around the World
The 2018 World Cup in Russia is well under way. People around the world are hoping that their national team will lift the most prestigious prize in competitive sports, and traits such as respect and community are on full display. Likewise, Credit Unions concepts are also acknowledged worldwide, and in 2018 we can see that […]
Four practical ways to stay safe online
The amount of buying and selling online is increasing year upon year. One of the downsides of this trend is the arms race happening with online security measures trying to outpace tech savvy criminals, who can now perpetrate their hacking and pitch scams worldwide. While companies and business have a duty to protect your information, there are […]
3 common questions about credit history
Credit history tracks the reliability and the ability of you as the borrower to keep it up with the financial obligations, your payment patterns and how many other financial commitments you currently have. This has proven invaluable for financial institutions like banks and credit unions to assess the loan applications of the borrower’s ability to […]
Three simple steps for a financially healthier 2018
With Christmas in the rear view mirror, our attention turns to the end of 2017 and beginning of a New Year with new possibilities. With the bank holidays coming up, it would be beneficial to take time out to organise your finances for the coming year. Making up a budget is vital, as more and […]
Practical ways to lessen impulse spending!
Impulse buying describes the phenomenon that causes you to make that extra purchase because the need for it becomes suddenly very necessary. It can be as small as buying a packet of chewing gum while you are waiting at the checkout, or as big as an expensive car during a sale. You may be well […]
Top 3 differences between Credit Unions and banks
The financial services industry dominates advertising and news coverage, which is to be expected as finances are an everyday concern for people. There are thousands of different companies competing to help manage people’s finances, and it is not always easy to make comparisons in order to see what best suits their needs at any time. […]
Don’t get caught out by £1 Deadline!
In the UK, we love to keep things interesting. By the end of 2020 we will see the biggest period of currency transition in decades – from paper to plastic notes and from round to twelve sided £1 coins. New Money The new pound coin was deemed legal tender on the 28th March 2017. Now […]
Armed Forces Covenant Bronze Award
LMCU is honoured to receive the Employer Recognition Scheme Bronze award from the Armed Forces Covenant and are committed to work with all the MOD personnel. The Armed Forces Covenant is a promise from the nation that those who serve or have served, and their...
New branch in Southwark
Tom Watson MP, Deputy Leader of the Labour Party, was the guest of honour at the opening of a new credit union branch in Walworth Road, Southwark, on Thursday 3rd March. The new London Mutual Credit Union branch is equipped with its own ATM service, five spacious...
Launch of Credit Union Services for the British Armed Forces
15th October 2015 marks the launch of the provision of Credit Union Services for the British Armed Forces by the London Mutual Credit Union. London Mutual Credit Union is one of three credit unions in Britain selected by the Ministry of Defence to help Armed Forces...
New Lost & Stolen phone number
Please note that the lost and stolen phone number has now changed to 0345 603 8702. Calls to 0345 numbers cost the same as a call to a standard "01" or "02" landline number, even when calling from a mobile. Calls to an 0345 number are also included in any bundled...
New compensation limits
The FSCS deposit protection limit is changing from 1 January 2016 to £75,000. Deposits currently eligible for £85,000 compensation will remain protected up until 31 December 2015 to allow customers to reduce their balances if necessary. From 1 January 2016 the new...
Visitors from Kenyan Credit Unions
LMCU welcomed a delegation of 34 credit union professionals from Kenya. As at December 2014, Kenya has got 4,965 credit unions with 5,103,231. Over 20% of the Kenyan population are now a member of a credit union.
Southwark Smart Savers scheme
We are happy to share some more lovely news. A new initiative by the Southwark Council gives every 11 year old child who lives in Southwark a voucher worth £10 to open a savings account at London Mutual Credit Union. We believe that this monetary incentive is being...
London Mutual Credit Union featured in the Guardian News
London Mutual Credit Union was featured in the Guardian News online today talking about how The Duchess of Cornwall has an account with us! Camilla was eligible to join London Mutual Credit Union because Clarence House is in the City of Westminster which is one of our...
135 New church members
Here is the moment on Monday 27th October that the Reverend handed over 135 new member applications to the LMCU from the South London Citizens! Fantastic news! A group of Peckham residents brought the applications to LMCU to highlight the services offered by our local...
Delegation from the Georgian credit unions USA
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