Standing orders and direct debits: understanding your payment options

Confused about whether your bills use standing orders or direct debits? Understanding how each works helps you spot problems before they hit.

20 October, 2021

Money skills & financial tips

If you’ve ever been confused about the difference between standing orders and direct debits, you’re definitely not alone. They both move money out of your account automatically, but they work in completely different ways — and choosing the wrong one can sometimes cause unnecessary headaches.

Most of us in Britain have at least one direct debit set up (80% of us, actually), but even if you use these payment methods regularly, it’s worth understanding exactly how they work. Getting this right can save you money, avoid payment hiccups, and give you better control over your finances.

Standing orders explained

What’s a standing order?

A standing order is basically you telling your bank: “Every month, please send exactly £500 from my account to my landlord’s account.” You’re in the driver’s seat — you decide how much, when, and for how long. Once it’s set up, the money moves automatically on the dates you’ve chosen.

The best part? You can change or cancel it whenever you like through online banking or a quick call to your bank. No need to ask anyone’s permission.

When standing orders work best

Standing orders are brilliant when you need to make the same payment regularly and the amount never changes. They’re perfect for things like:

  • Monthly rent payments to your landlord
  • Regular money transfers to your savings account
  • Fixed charitable donations
  • Payments to family members
  • Club or society membership fees

Standing orders work particularly well when you know exactly how much you need to pay and when, giving you complete control over the payment process.

The downside of standing orders

Since the amount is always the same, standing orders aren’t great for bills that vary each month — like your electricity bill that goes up in winter when you’re blasting the heating. If the amount you need to pay changes, you’ll have to manually update the standing order yourself.

Direct debits explained

What’s a direct debit?

Direct debits work the other way around. Instead of you telling your bank what to pay, you give a company permission to take money from your account when they need it. Think of it like giving them a key to your wallet, but with strict rules about how they can use it.

The company can take different amounts each month depending on what you owe (like a higher gas bill in winter), but they have to give you advance notice — usually at least 10 working days — if there’s going to be a big change in the amount.

When companies use direct debits

Companies love direct debits for bills that change from month to month, or when they want to make sure they get paid on exactly the right date. You’ll typically see them for:

  • Utility bills (gas, electricity, water)
  • Council tax payments
  • Insurance premiums
  • Loan repayments
  • Mobile phone contracts
  • Gym memberships with variable pricing

Why direct debits are actually quite safe

This might sound a bit scary — giving companies access to your bank account — but direct debits come with some solid protection under the Direct Debit Guarantee:

  • If they take the wrong amount, you get a full refund
  • They have to warn you in advance about payment changes
  • You can cancel at any time
  • If there’s a mistake, you get your money back immediately

This protection actually makes direct debits safer than those recurring card payments you set up for subscriptions (the ones that are much harder to track and cancel).

Key differences at a glance

Standing Orders Direct Debits
You control the amount and timing Company controls when and how much
Fixed amounts only Variable amounts allowed
You set up with your bank Company sets up the arrangement
Easy to cancel through your bank Cancel through your bank or the company
No advance notice of payments Advance notice required for changes
Limited consumer protection Protected by Direct Debit Guarantee

Keeping track of your automatic payments

Regular check-ups

Whether you’re using standing orders or direct debits, it’s worth giving them a quick review every few months. Check that:

  • The amounts look right
  • You’re still actually using the service
  • You haven’t accidentally set up duplicates
  • The payment dates work with your cash flow (there’s nothing worse than everything coming out on the same day you get paid)

How to cancel them

Standing orders: Easy peasy — just cancel through your online banking app or give your bank a quick call.

Direct debits: You can cancel through your bank too, but it’s often worth calling the company first. Otherwise you might end up with angry letters about missed payments, even though you’ve legitimately cancelled.

Planning your cash flow

Both types of automatic payments can actually help with budgeting by spreading your costs evenly throughout the month. Just make sure you’ve got enough money in your account on payment day — overdraft charges are nobody’s friend.

Choosing the right one for you (when you get a choice)

Here’s the thing: often you won’t actually get to choose. Your energy company will want a direct debit, your landlord might insist on a standing order, and your gym will probably have their own preference. But understanding what you’re signing up for is still really valuable.

When you do have a choice, go for standing orders if you want to stay in complete control of fixed, regular payments. They’re brilliant for rent, savings transfers, or anything where the amount never changes and you like being the one calling the shots.

Choose direct debits when you’re dealing with companies for bills that vary each month, or when you want that extra protection of the Direct Debit Guarantee. Most utility companies and service providers prefer this method anyway.

Even when the choice is made for you, knowing how each one works helps you spot potential problems early. If your electricity company sets up a direct debit but your bills are always exactly the same, you might want to ask why they’re not offering a standing order option instead.

The bottom line

Standing orders and direct debits are both really handy tools for making sure your bills get paid without you having to remember every single one. The trick is knowing which one to use when — and now you do.

Both can help you avoid those annoying late payment fees while keeping your essential bills and financial commitments ticking along smoothly. And honestly, anything that makes managing money a bit easier has got to be worth understanding properly.

Good to know

The contents of this article are intended for informational purposes only, and do not constitute financial advice. Always consult a qualified professional for independent advice if you are unsure about whether a financial product or strategy is suitable for you.

London Mutual Credit Union

Serving over 33,000 members across the London Boroughs of Southwark, Lambeth, Westminster and Camden, London Mutual is one of the UK's largest credit unions. Founded in 1982, London Mutual serves members across local government, the armed forces, healthcare and education.

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