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Things we’ll never ask you to do

If you get an email or a phone call about any of your credit union accounts, please remember these eight things LMCU will never ask you to do: Ask for your full PIN or any online banking passwords over the phone or via email Send someone to your home to collect cash, bank cards or […]

By London Mutual Credit Union

17 April 2019

If you get an email or a phone call about any of your credit union accounts, please remember these eight things LMCU will never ask you to do:

  • Ask for your full PIN or any online banking passwords over the phone or via email
  • Send someone to your home to collect cash, bank cards or anything else
  • Ask you to email or text personal or banking information
  • Send an email with a link to a page which asks you to enter your online banking log-in details
  • Ask you to authorise the transfer of funds to a new account or hand over cash
  • Call to advise you to buy diamonds, land or other commodities
  • Ask you to carry out a test transaction online
  • Provide banking services through any mobile apps other than LMCU’s official apps

Good to Know

The contents of this article are intended for informational purposes only, and do not constitute financial advice. Always consult a qualified professional for independent advice if you are unsure about whether a financial product or strategy is suitable for you.

All loans are subject to our loans policy and availability. The amount and rate that we may offer you may differ based on our assessment of your personal circumstances. Applying for a loan may affect your future ability to take out credit.

London Mutual Credit Union

Serving over 33,000 members across the London Boroughs of Southwark, Lambeth, Westminster and Camden, London Mutual is one of the UK's largest credit unions. Founded in 1982, London Mutual serves members across local government, the armed forces, healthcare and education.

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