Helping you and your family to make your money go further while working in the NHS or the wider healthcare sector
Salary-deducted savings
Personal Loans
Mortgages
Guidance
Who can join
Loan calculator
How we're different
Committed
Secure
Member-owned
Market-leading mortgage rates for NHS staff

Rates from 3.64% (variable) discounted for 2 or 3 years before reverting to standard variable rate (currently 6.89%). All Mortgages are subject to our Lending Policy and Terms & Conditions. Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
How it works
Join online
We arrange payroll deduction
Save or borrow
Manage your money
What members working in the NHS say about us
Why we exist
NHS working life is more varied than mainstream financial providers tend to account for. Bank hours and agency shifts sit alongside substantive contracts. Unsocial-hours enhancements, on-call payments and overtime make up a real part of monthly income. Staff rotate between trusts, between roles, and sometimes between addresses. That’s particularly true during training years.
None of this is unusual. But automated lending systems, built around rigid rules about employment type and income stability, often struggle with it. Staff with secure incomes and long service records find themselves declined or offered less than they need, because the model wasn’t built for how the NHS actually works.
London Mutual’s NHS loans for staff are designed differently. Repayments come straight from your trust salary via payroll, so budgeting takes care of itself. Every loan application is reviewed by a member of our team, not just an algorithm — so your full financial picture gets weighed properly, shift enhancements and all.

Good to know
Do I need to work at a specific NHS trust to join?
Our NHS loans for staff are available to employees at our partner NHS trusts — Guy’s & St Thomas’, King’s College Hospital, Royal Free London, London Ambulance Service, or Synnovis. You can also join if you live or work in Southwark, Lambeth, Westminster or Camden, or if you’re in a healthcare role in Greater London. Recent leavers and retired staff from our partner trusts can usually join too. If you’re not sure whether you qualify, get in touch and we’ll check.
What's a credit union, and how is it different from my bank?
A credit union is a not-for-profit financial co-operative owned by its members, not by shareholders. That means any surplus goes back to members through better rates and lower fees, rather than to external investors. Like banks, we’re authorised by the FCA and the PRA, and eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.
How does salary deduction work with my NHS trust?
Once you join and tell us which trust you work at, we’ll set up a deduction directly from your NHS salary. Your agreed amount — for savings, loan repayments, or both — comes out of your pay each month before it reaches your bank account. There’s nothing to manage, no standing orders to set up, and no risk of forgetting a payment. If your pay varies month to month (for example because of unsocial-hours enhancements), the deduction amount stays the same.
Can I apply for a loan on bank or agency hours?
Yes. Unlike mainstream lenders whose automated systems often reject non-standard income, we take bank hours, agency shifts, and unsocial-hours enhancements into account when we assess affordability. Every loan application is reviewed by a person on our team who understands how NHS pay actually works. If your income is secure but doesn’t fit a standard template, this is exactly the kind of application we’re built for.
What happens if I change trusts, or leave the NHS?
You stay a member. Your savings, loan, and account move with you — they’re yours, not tied to the employer. If you move to another LMCU partner trust, we’ll update the salary deduction arrangement. If you move to a non-partner employer, we can usually switch repayments to Direct Debit. If you leave paid work entirely, we’ll work with you to find a repayment plan that still works.
Does applying for a loan affect my credit score?
No. When you first apply we use a “soft” credit search, which doesn’t show up on your credit file and doesn’t affect your score. A full credit check only happens if your loan is approved and you decide to accept it. That means you can see whether you’re eligible without any risk to your credit record.
Can I get a mortgage with bank hours or agency income?
Yes — and unlike most mainstream lenders, we’ll count bank hours and agency shifts toward what you can borrow. Our in-house mortgage team assesses each application on its full financial picture, not just headline employment type. You can see more on our mortgages for NHS bank or agency hours page, or book a free call with a mortgage advisor.
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