WhatsApp job scams: how criminals harvest your identity

Scammers aren’t offering you a job – they’re buying your identity for £50 on the dark web.

22 February, 2024

Keeping you & your money safe

Picture this: you’re scrolling through WhatsApp when a message pops up offering you £25 an hour for easy work. No CV needed, start immediately, perfect for your schedule. Sounds tempting? That’s exactly what these criminals are banking on.

The WhatsApp job scam has become part of a broader criminal ecosystem that includes “pig butchering” schemes and other long-term cons. While romance scammers “fatten up” victims for months, job scammers work faster – they’re after your personal documents and bank details, not your emotions. But the sophistication is similar, and often these operations share training materials and tactics.

The scammer’s playbook: how they hook you

The mass message spray-and-pray

Scammers don’t know you personally – they’re playing a numbers game. They blast the same message to thousands of random WhatsApp numbers, knowing that statistically, some people will be job hunting or looking for extra income. It’s like throwing spaghetti at a wall to see what sticks, except the spaghetti is fraudulent job offers.

The too-good-to-be-true carrot

Here’s where they get clever. They don’t offer minimum wage – that wouldn’t get your attention. Instead, they dangle rates like £25 an hour for simple tasks that anyone can do. It’s high enough to make you pause and think “what if?” but not so ridiculous that you immediately think “scam.”

They’ve calculated this amount carefully. It’s above what most people earn, but not so outrageous that it triggers immediate suspicion.

The fake legitimacy theatre

To make you feel comfortable, they’ll put on a little performance. A brief “interview” over WhatsApp (how professional!), maybe asking you to describe your availability or interests. They’ll congratulate you on “passing” – because everyone always passes their fake interviews.

This step exists purely to make you feel like you’ve been through a proper process. In reality, they’ve already decided to “hire” anyone who responds.

The information harvest: what they’re really after

Now comes the real purpose, and this is where the job scam connects to broader criminal networks. Under the guise of “processing your employment,” they ask for documents that are worth far more than any fake job they’re offering.

In criminal circles, your documents have specific values:

  • Full passport scan: £40-60 on dark web markets
  • Driving licence: £20-30
  • National Insurance number: £15-25
  • Bank account details: £50-100 depending on balance information

They’ll make this feel urgent and official: “We need these by close of business to get you started Monday.” The pressure is intentional – they don’t want you thinking about why a simple job requires your passport and bank details.

This information gets sold to other criminal groups for identity theft, benefit fraud, and account takeovers. Your “job application” becomes someone else’s criminal toolkit.

The vanishing act

Once they have what they need, these “employers” disappear faster than free food in an office break room. Your messages go unanswered, the number becomes inactive, and you’re left realising you’ve just handed over everything a criminal needs to impersonate you.

Spotting the con: red flags that give them away

Your instincts are sharper than you think. Here’s what to watch for:

The salary doesn’t add up: Quick research will show you that £25 an hour jobs typically require specific skills, experience, or qualifications. If they’re offering premium rates for anyone to do basic tasks, something’s off.

Vagueness is their friend: Notice how they never give you specific details about what the work actually involves? That’s because they don’t know – they’re not real employers. Legitimate job offers come with clear descriptions of duties and expectations.

Artificial urgency: “You must respond today or miss this opportunity!” Real employers understand that people need time to consider job offers, especially good ones. Scammers create fake deadlines because they don’t want you to think too hard about their offer.

No proper interview process: Genuine employers want to know if you’re right for the role. A few WhatsApp messages don’t constitute a proper interview. Where are the questions about your experience? Why don’t they want to speak to you on the phone?

They contacted you first: Unless you’ve applied for jobs recently, be suspicious of unsolicited offers. Real recruiters typically contact people through professional networks or job sites, not random WhatsApp messages. This follows the same pattern as romance scammers who use “wrong number” messages – unsolicited contact is designed to catch you off guard.

Your defence strategy

Play detective with their claims: If they mention a company name, look it up independently. Real companies have websites, proper contact details, and usually some kind of online presence. Don’t use any contact information they provide – find it yourself.

Never share sensitive documents: No legitimate employer needs your passport and bank details before you’ve even had a proper interview. These are red lines that shouldn’t be crossed in early communications.

Get a second opinion: Run the offer past a friend or family member. Sometimes an outside perspective can spot problems we miss when we’re excited about an opportunity.

Use WhatsApp’s tools: Block and report suspicious contacts. This helps protect other users from receiving the same scams.

If you’ve already taken the bait

Don’t panic, but do act quickly. The faster you respond, the more you can limit any potential damage.

Secure your finances immediately: Contact your bank and explain what’s happened. They can monitor your accounts and freeze access if necessary.

Report it properly: Action Fraud (0300 123 2040 or actionfraud.police.uk) is where these scams should be reported. Your report helps build a picture of criminal activity that can lead to prosecutions.

Keep the evidence: Screenshots of conversations and any other communications can be valuable for investigations.

Get support if you need it: Citizens Advice (0808 223 1133) and Victim Support (0808 168 9111) understand these scams and can provide guidance on protecting yourself going forward.

The bigger picture

These scams work because they exploit perfectly reasonable desires – who wouldn’t want flexible, well-paid work? The criminals count on us being optimistic and trusting. There’s nothing wrong with either of those qualities, but understanding how they’re weaponised against us makes us harder targets.

Remember, if someone is offering you something that seems too good to be true through an unsolicited WhatsApp message, there’s probably a reason they’re not advertising it through normal channels. Real opportunities that good don’t need to find people through random messaging – people find them.

Stay curious, stay cautious, and remember: the best jobs are the ones you apply for, not the ones that apply to you out of the blue.

Good to know

The contents of this article are intended for informational purposes only, and do not constitute financial advice. Always consult a qualified professional for independent advice if you are unsure about whether a financial product or strategy is suitable for you.

London Mutual Credit Union

Serving over 33,000 members across the London Boroughs of Southwark, Lambeth, Westminster and Camden, London Mutual is one of the UK's largest credit unions. Founded in 1982, London Mutual serves members across local government, the armed forces, healthcare and education.

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